What You Said

Giving Feedback is an integral part of the Authority's Contact Cycle and we aim to ensure that communities feel their views are taken into account in a way that meets their expectations.

We endeavour to provide feedback to those people directly involved in our engagement processes. to complement this, you can read the results of some our key engagement projects below:-

Policing Priorities 2011/12

During March and September 2010 the Authority consulted with 1971 members of the public about their priorities for policing and about policing services. The consultation took place at

eighteen “road-shows” during which Members, Authority staff, police officers and PCSOs carried out face to face surveys with the public;
Public events such as Cheshire Show, Halton Show and the Constabulary Open Day;
Postal survey to the Citizen’s Panel, Custody Visitors and public meeting attendees; and
focus groups with diverse communities.

The Policing Priorities results were presented to Performance Panel in December 2010. The number of responses means that the results are statistically significant. The results will be used to inform the Chief Constable's Objectives for 2011/12.

Confidence & Satisfaction

We measured public confidence to ensure find out whether people felt that the police and local council were dealing with the anti-social behaviour and crime issues that matter locally.Click here for the Local Confidence Survey results

Policing Priorities 2010/11

During October and November 2009, the Authority consulted nearly 2000 members of the public to gather people's views about policing priorities and to tell us what they think about police services. The Authority directly consulted with communities in 8 key town centre locations across the policing area and used postal surveys to target vulnerable and diverse community groups. The Policing Priorities results were presented to Performance Panel in December 2009. The number of responses means that the results are statistically significant. The results will be used to inform the Chief Constable's Objectives for 2010/11.

Fear of Crime

The Fear of Crime report summarises the findings and recommendations from face to face consultation with residents of Cheshire, Halton and Warrington. Twenty one focus groups were conducted by Cheshire Police Authority between September and December 2006.

The aim of the focus groups were to understand what the Authority and the Constabulary need to DO differently in order to increase customer satisfaction in policing services and to reduce the fear of crime. Focus Groups were held with 306 Cheshire residents representing young people, older people, rural and urban communities, black and minority ethnic communities, people with a disability and women.

Business Crime

The Authority Business Crime Survey was sent to 832 businesses in the policing area during November 2008 to find out how confident they felt in the police service they recieved.

Speak Out - Children and Young People

It is essential that we lilsten to eveyone's views about policing and how it could be improved. In November 2008, eighty nine young people attended an event to do just that..and they weren't shy about what they thought. Click here to see what they told us

Stop and Account

The Authority recently carried out some work to understand how young people felt about their Stop encounters. Read the Stop and Search Consultation report to find out what they said.

Stamping Out Homophobic Bullying

Following a research project undertaken by Lesbian and Gay Youth Manchester Services to investigate the degree and prevalence of violence in the daily lives of Lesbian, Gay, Bisexual and Trans Young People across the North West, The School Street Home Report(SSH!) looked at the experiences of violence against over 100 young people at school, at home and in the street. A conference was organised to inform practitioners about the outcomes of the research, how to become a hate crime reporting centre and to launch quality standards for LGBT Student access. More information is available here

Policing Priorities 2009/10

During October and November 2008, the Authority consulted with over 2500 members of the public using touch-screens in Post Offices, a web survey, postal survey and focus groups about their priorities for policing for the forthcoming year. The Policing Priorities results were presented to Performance Panel in December 2008. The number of responses means that the results are statistically significant. The results were used to inform the Chief Constable's Objectives for 2009/10 which can be read in the Policing Plan.